News & Analysis
Claims & outcomes
Claims inflation, payout rates and the data on how and when insurers pay — the numbers behind the headlines on the claims experience.
Latest in this topic
Ombudsman upholds more travel insurance complaints
July 11, 2026
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The Financial Ombudsman’s latest data shows a rise in upheld travel insurance disputes, led by medical and cancellation claims.
UK home insurance premiums ease for first time in two years
July 11, 2026
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After a long climb driven by escape-of-water and weather claims, average home premiums have ticked down.
FCA flags concerns over motor premium finance
July 11, 2026
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The regulator is asking insurers and brokers to justify the cost of paying monthly for motor cover.