Reference

The organisations behind UK insurance

UK insurance is shaped by regulators, trade bodies and the firms that sell cover. These profiles explain who each organisation is, what it does, and how its decisions reach your policy and your premium.

Financial Conduct Authority

The conduct regulator that sets the rules for how insurers, brokers and lenders treat customers.

Read the FCA profile

Insurers

The firms that price your risk, write your policy and pay your claim. They sit at the centre of the market.

Read the insurers profile

Financial Ombudsman Service

The free, independent service that settles disputes between you and your insurer when you cannot agree.

Read the FOS profile

Prudential Regulation Authority

The prudential regulator that sets the capital and solvency rules keeping insurers able to pay claims.

Read the PRA profile

Association of British Insurers

The trade body that represents UK insurers and publishes the data that measures the market.

Read the ABI profile

Five profiles are live: the FCA, the PRA, the Financial Ombudsman Service, the ABI and insurers. More organisations and market participants will be added as the reference layer grows.