Insurance Guides

Understand insurance before you buy, claim or complain

The consumer product pillar: plain-English guides to what each type of insurance covers, how to choose it, and what to do when something goes wrong.

Buildings, contents and combined cover — the first live cluster.

Cars, vans and the factors that push premiums up or down.

Trip cancellation, medical cover and the gaps that catch people out.

Letting risks, buildings and liability for property investors.

Liabilities, property and trade risks for UK firms.

Life cover, critical illness and income protection — explained, not advised.

Insurance