Subsidence and insurance in a drying climate
Subsidence rises as clay soils dry and shift in a warming climate. Understand the risk, what cover pays and how to spot the signs.
Flood Re: how the flood scheme works
Flood Re keeps flood cover affordable for high-risk homes through a levy on every policy. Understand how the scheme works and who it helps.
Climate risk and your insurance premiums
Floods, storms and heat are pushing up the cost of cover. Understand climate risk and your insurance premiums, and what you can do.
Claims inflation: why the cost of claims keeps rising
Claims inflation pushes the cost of settling above general inflation. Understand why, and what it means for the premiums you pay.
What insurance complaints data tells you
Complaints data shows which products and firms draw the most disputes. Understand what the figures reveal and how often customers win.
AI in insurance claims
Insurers use AI to assess, pay and detect fraud in claims. Understand the automation and what it means for your outcome.
Telematics and how black-box insurance prices driving
Black-box insurance prices driving from real behaviour, cutting young-driver premiums. Understand what is recorded and the privacy trade-off.
What InsurTech is
InsurTech is the technology reshaping how insurance is priced, sold and claimed on. Understand the shift and what it means for customers.
How to protect yourself from insurance fraud
Cold calls, fake firms and dodgy claims firms are the common scams. Understand how to protect yourself from insurance fraud and where to report it.
How insurance claims are investigated
Insurers investigate claims with checks, specialists and data to spot fraud and settle fairly. Understand the process and your obligations.