Consumer Duty in practice
Consumer Duty in practice means insurers must act in your interest at every step. Understand what good outcomes look like day to day.
The FCA pricing practices remedy explained
The FCA remedy banned price walking so renewals no longer cost more than new business. Understand the rule and what fairer prices mean for you.
How the FOS resolves insurance disputes
The Ombudsman weighs evidence from both sides and decides what is fair. Understand the process, the timescales and what a decision means.
Consumer Duty and what it means for insurance
Consumer Duty requires insurers to deliver fair value and good outcomes, not just compliant paperwork. See what the bar means for you as a customer.
FCA and PRA: the UK insurance regulators
The FCA and PRA regulate UK insurance in different ways: conduct versus solvency. See their remits and what their rules mean for the cover you buy.