Research methodologies

Our figures come from the FCA, FOS, ABI and insurers, weighed against our own analysis. Understand our method and how to read our data with confidence.

Our data and analysis are only as good as the method behind them. This page sets out how Insurance In Focus gathers, weighs and presents evidence, so readers can judge our conclusions.

Sources we use

We draw on regulator publications, insurer and trade body data, Ombudsman outcomes, and primary research. We prefer first party sources and name them. Where we use a secondary figure, we link to the original.

How we handle uncertainty

We separate established fact from interpretation, and we correct errors openly through our corrections process. Our editorial standards explain how we source and check what we publish.